Shipping Policy
1. Processing Time:
- Orders are typically processed within 3-7 business days upon receiving payment.
- Please note that processing time may be longer during peak seasons or holidays.
2. Shipping Methods and Rates:
- We offer multiple shipping options, including standard shipping, express shipping, and overnight shipping.
- Shipping rates will vary depending on the chosen shipping method, destination, and package weight.
- Customers can view shipping rates and options during the checkout process.
3. International Shipping:
- We currently ship to select countries outside of our domestic shipping region.
- International customers are responsible for any customs duties, taxes, or fees imposed by their country’s customs department.
4. Order Tracking:
- Once your order is shipped, you will receive a confirmation email containing the tracking number.
- You can track your order by entering the tracking number on our website or the carrier’s website.
5. Delivery Time:
- Delivery times may vary depending on the shipping method and destination.
- Estimated delivery times are provided during the checkout process, but please note that these are only estimates and not guaranteed.
- Delays may occur due to unforeseen circumstances such as weather conditions or customs inspections.
6. Lost or Damaged Packages:
- We take great care in packaging and shipping your orders. However, if your package arrives damaged or is lost in transit, please contact our customer support within 48 hours of receiving your order.
- We will work with the shipping carrier to resolve the issue and provide a replacement or refund if necessary.
7. Returns and Exchanges:
- Please refer to our Return Policy for information on returns and exchanges.
8. Contact Information:
- If you have any questions or concerns regarding our shipping policy, please don’t hesitate to contact our customer support team at contact us page.